📞+91 9289078904✉info@lotuscrave.in
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Terms & Conditions

Please read these terms carefully before using our website or engaging our corporate gifting services. By accessing our website, you agree to the terms outlined below.

Last Updated: April 23, 2026

1. Acceptance of Terms

By accessing this website or using our services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Our Services

We provide corporate gifting solutions including customized gift boxes, festive hampers, employee rewards, event gifting, branded merchandise, and bulk gifting services for businesses and organizations.

3. Quotations & Pricing

  • •All quotations are based on current pricing and availability.
  • •Prices may change without prior notice until the order is confirmed.
  • •Custom branding, packaging, shipping, and taxes may be charged additionally.
  • •Bulk order pricing may vary depending on quantity and customization.

4. Orders & Confirmation

  • •Orders are considered confirmed only after written approval and payment confirmation.
  • •Production timelines begin after final design/content approval.
  • •We reserve the right to reject or cancel any order if required.

5. Payments

  • •Advance payment may be required before production starts.
  • •Remaining balance must be cleared as per agreed terms.
  • •Delayed payments may impact dispatch timelines.
  • •Applicable taxes will be charged as per law.

6. Customization & Branding

Customers are responsible for providing correct logos, names, artwork, addresses, and approval content. We are not liable for errors approved by the customer before production.

7. Shipping & Delivery

  • •Delivery timelines are estimates and may vary by location or courier conditions.
  • •Unexpected delays due to weather, strikes, holidays, or logistics issues may occur.
  • •Risk may pass to the customer upon dispatch where applicable.

8. Cancellation & Refunds

  • •Customized or personalized orders may not be eligible for cancellation once production begins.
  • •Refunds, if approved, will be processed as per case review.
  • •Shipping or third-party charges may be non-refundable.

9. Returns & Damages

Any damage, shortage, or incorrect delivery issue should be reported within a reasonable time after delivery with supporting photos/details. Resolution may include replacement, credit, or other suitable support.

10. Intellectual Property

All website content, designs, branding, text, graphics, and materials belong to us unless otherwise stated. Unauthorized copying or misuse is prohibited.

11. Website Usage

  • •You agree not to misuse the website or submit false information.
  • •You must not attempt unauthorized access or interfere with website operations.
  • •We may update, suspend, or modify the website at any time.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, delayed, or consequential losses arising from use of our website or services.

13. Privacy

Use of this website is also governed by our Privacy Policy regarding how we collect and use personal information.

14. Changes to Terms

We may revise these Terms & Conditions at any time. Updated versions will be posted on this page with the latest revision date.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the details provided below.

Questions About Our Terms?

If you need clarification regarding orders, payments, cancellations, shipping, or website usage, our team is happy to help.

Email: info@lotuscrave.in

Phone/WhatsApp: +91 9289078904